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How can I cancel a transaction?

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Do you have a problem with your order?

We encourage you to first communicate with your buyer as soon as you decide to cancel your transaction by sending them a message. Then please go ahead and process your refund via Paypal.

To refund payment on PayPal:

  1. Log onto PayPal.
  2. Click the History subtab.
  3. Find the payment you would like to refund and click Details.
  4. Click the Issue Refund link (at the very bottom of the page).
  5. Enter the refund amount and click Continue. If you are issuing a partial refund, you can do so here…
  6. Confirm the details and click Process Refund.
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