Do you have a problem with your order?
We encourage you to first communicate with your buyer as soon as you decide to cancel your transaction by sending them a message. Then please go ahead and process your refund via Paypal.
To refund payment on PayPal:
- Log onto PayPal.
- Click the History subtab.
- Find the payment you would like to refund and click Details.
- Click the Issue Refund link (at the very bottom of the page).
- Enter the refund amount and click Continue. If you are issuing a partial refund, you can do so here…
- Confirm the details and click Process Refund.