We recommend all sellers to ship their items within 7 days you have placed your order (Reetzy sellers usually ship within 1-3 business days since the order has been placed) You can check the status of your order by visiting your Profile Page > Orders page or sending a message to your seller to follow-up with your order.
If you’re unable to receive any updates related to the shipment of your order within the promised period or resolve a transaction related issue directly with your seller, you can follow Paypal’s online dispute resolution process (Click) through the Paypal Resolution Center to pursue a claim under Paypal’s Purchase Protection program.